Important things to remember.... ** If a transaction is with a MEMBER, ALWAYS start the sale with MEMBER CHARGE, even if they intend to pay cash, write a check, or use a credit card. ** If a transaction is NOT with a member, start with a department button. ** General order for ringing up a sale: 1. Employee number 2. Member charge 3. Get member account by name/number 4. Department/item number 5. Next item to sell 6. Tender sale (member charge/cash/check/credit card) 7. Print receipt ** General order for RETURN SALE: 1. Employee number 2. Register buttons 3. Return sale button 4. Member charge 5. Get member account by name/number 6. Department/item number 7. Next item to sell 8. Tender sale (member charge/cash/check/credit card) 9. Print receipt ** General order for EXCHANGE SALE 1. Employee number 2. Member charge 3. Get member account by name/number 4. Register buttons 5. Exchange button (touch before item to be exchanged) 6. Department/item number of item to be exchanged 7. Next item to sell 8. Tender sale (member charge/cash/check/credit card) 9. Print receipt ** General order for CADDY TICKETS - this is a 2-step process: one step is charging the member for the fee and the other step is paying the caddy. CHARGE THE CADDY FEE TO THE MEMBER 1. Employee number 2. Member charge 3. Get member account by name/number 4. CADDY department button 5. Enter TOTAL of fee plus tip for the QUANTITY display keypad 6. CHG-9A, CHG-9B, CHG-9C, CHG-18A, CHG-18B, CHG-18C button (touch the appropriate one for the type of caddy and service) 7. CADDY # button to get keypad 8. Touch caddy number desired 9. Tender sale (member charge/cash/check/credit card) 10. Print receipt PAYING THE CADDY - this is a cash transaction with a negative value, which affects your DAILY CASH total at the end of the day. 1. Employee number 2. CADDY department button 3. Enter TOTAL of fee plus tip for the QUANTITY display keypad 4. PAY-9A, PAY-9B, PAY-9C, PAY-18A, PAY-18B, PAY-18C button (touch the appropriate one for the type of caddy and service) 5. CADDY # button to get keypad 6. Touch caddy number desired 7. Tender sale as CASH 8. Print receipt ** General order for receiving inventory 1. Check inventory against packing slip and original order 2. Add new data to INVENTORY database 3. ADJUST INVENTORY QUANTITIES - Received inventory 4. The order in which inventory quantities are added has an effect on printing price labels. FIRST, add those items for which you want price labels. Don't add things which don't require price labels for now. (Ex: golf balls, tees, etc.) 5. Print price labels for received inventory (INVENTORY/REPORTS/2nd screen) Use PRINT 3 lines per label and 3 lines between labels. 6. Go back to ADJUST INVENTORY QUANTITIES - Received inventory, and add the rest of the items you received but for which you don't want the system to print price labels. 7. Tag the merchandise/steam/hangers/etc. and ready for the floor.